“I thought the St Austell Townscape Heritage scheme evaluation report was really well produced and captured the successes and issues of a very challenging scheme in a clear, easy to understand and professional way. It was great to have an independent assessment with ’fresh eye’s’ as it’s easy to get too close and not fully appreciate what was achieved. Mel was very easy to work with and constructive and informative in discussions. She produced a high quality comprehensive report backed up through feedback from face to face interviews and community surveys. The lessons learnt were honest and ‘laid bare’ and invaluable for the project team and our funders.”
Andrew Richards, Senior Officer (Built Environment), Strategic Historic Environment, Cornwall Council
“I thought the evaluation was extremely thorough and an honest reflection of the project. It has been invaluable in pulling together the documents that we created for the awards and the value of embedding it in everything we do is now very clear. I have really enjoyed working with you and Laura and it has been a fascinating process.”
Nicola Prosser, Director of Operations, Royal West of England Academy (RWA) Bristol
“Working with Mel on our NLHF funded resilience building project was a really positive experience. Evaluation can sometimes feel a bit dry, that it’s something you just have to do at the end! Not with Mel. She takes a really holistic approach which we found helped to bond the team, provide greater focus and encouraged us to reflect on lessons learnt and celebrate our successes. Our final evaluation report is a really useful tool which will help to shape our work going forwards. NLHF commented on what an insightful document it was.”
Claire Bailey, Development Officer, Royal Albert Memorial Museum & Art Gallery (RAMM)
“I have worked with Mel as my project evaluator on two heritage projects and have found her to be an invaluable part of the project team. She is super efficient, reliable, organised and insightful, with the ability to see right into the heart of the project and extrapolate exactly what is needed to make sure a first class evaluation report is produced. An evaluation report isn’t just about data and numbers and Mel goes that extra mile to talk to people involved in the project, whether as staff members, volunteers or participants and record their thoughts and feedback. She also has the ability to read people and situations and is very adaptable, thoughtful and sensitive. I know for a fact that Mel’s excellent evaluation report from the first project I worked with her on led to gaining successful funding for a second project. Mel is worth her weight in gold!”